Privacy Policy


The Skills Forge Academy

Last updated: 13 October 2026

1. Introduction

The Skills Forge Academy is a UK-based digital learning business providing self-study ebooks, professional training manuals, templates and other digital educational resources.

We respect your privacy and are committed to protecting your personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or purchase our digital products.

2. Who We Are

Business name: The Skills Forge Academy

Business type: UK-based sole trader

Website: https://theskillsforgeacademy.co.uk

Contact email: support@theskillsforgeacademy.co.uk

The business owner is responsible for handling personal information collected directly through our business activities.

3. Information We Collect

Depending on how you interact with us, we may collect:

  • Your name and email address when you contact us.

  • Information you include in enquiries or messages.

  • Purchase and transaction details made available to us through our digital sales platform.

  • Technical information collected through website hosting, security systems or cookies.

We do not ask customers to send payment card details through our website contact form.

4. How We Use Your Information

We use personal information where necessary to:

  • Respond to enquiries and provide customer support.

  • Process and manage digital product orders.

  • Deliver purchased products and provide download assistance.

  • Maintain transaction and accounting records.

  • Protect our website and prevent fraud.

  • Meet applicable legal obligations.

We may send promotional emails only where we have an appropriate lawful basis, including consent where required.

5. Our Legal Bases for Processing

Depending on the circumstances, we process personal information because:

  • It is necessary to fulfil a contract with you.

  • It is necessary to comply with a legal obligation.

  • We have a legitimate interest in responding to enquiries, providing support or protecting our business, where those interests are not overridden by your rights.

  • You have given consent, where consent is required.

6. Purchases Through Payhip

We use Payhip to sell and deliver our digital products.

When you purchase an ebook or training manual, Payhip and its relevant payment service providers process information necessary to complete the transaction and deliver the product.

Their handling of personal information is also governed by their own privacy policies.

You can review Payhip's privacy information at https://payhip.com/privacy.

7. Sharing Your Information

We may share personal information with service providers involved in operating our website, processing purchases, delivering digital products, managing business communications and meeting legal requirements.

We do not sell customers' personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including customer support, accounting, legal and regulatory requirements.

Certain financial and transaction records may need to be retained for statutory recordkeeping periods.

9. Keeping Your Information Secure

We take reasonable steps to protect personal information against unauthorised access, misuse, loss or disclosure.

However, no internet-based service can guarantee complete security.

10. Your Data Protection Rights

Subject to applicable legal conditions, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your information.

  • Object to certain uses of your information.

  • Request restriction of processing.

  • Request transfer of your information in certain circumstances.

  • Withdraw consent where processing relies on consent.

To exercise your rights, contact support@theskillsforgeacademy.co.uk.

You may also complain to the UK Information Commissioner's Office (ICO) at https://ico.org.uk.

11. Cookies

Our website may use essential cookies and other technologies needed for website functionality and security.

Other cookies or tracking technologies, if used, will be explained through appropriate cookie information and consent controls where required.

12. External Websites

Our website may contain links to external services, including Payhip.

We are not responsible for the privacy practices of independently operated external websites. We encourage visitors to review their privacy policies.

13. Children's Privacy

Our digital products are primarily intended for adult learners and professionals.

We do not knowingly seek to collect personal information directly from children through our website.

14. International Data Transfers

Some service providers may process information outside the United Kingdom.

Where UK data protection law requires safeguards for international transfers, appropriate protections must be in place.

15. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business operations, services or legal requirements.

The latest version will be published on our website with its updated date.

16. Contact Us

For privacy enquiries or requests relating to your personal information, please contact:

The Skills Forge Academy

United Kingdom

Email: support@theskillsforgeacademy.co.uk

Website: https://theskillsforgeacademy.co.uk